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Complaints and questions

COMPLAINTS
It is of course annoying if you have a complaint about the service as you have experienced it. Nevertheless, we kindly ask you to forward your complaint to the customer contact department by e-mail. This can be done by e-mail, regular mail and / or by telephone. Our employees of the customer contact department will review the complaint and try to resolve the complaint to everyone's satisfaction.

Our data:

WINTERSPORT-STORE.COM
VELUWEMEER 152
3446 JD WOERDEN
THE NETHERLANDS
Email: [email protected]

After receiving your complaint you will receive a confirmation from us.

We will answer your complaint within 14 days of receipt, if it needs more time, we will notify you.

If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk to which Wintersport-store.com is affiliated. If, for any reason, the mediation attempt does not lead to a satisfactory solution, it is possible to submit your dispute to the Disputes Committee (SGC).

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Worldwide Shipping
Creditcard payment
iDeal / Bancontact / Sofort Banking / Paypal
Safe Shopping